Warranty service for eligible repairs is available at no charge for twelve months from the date of original retail purchase.
Proof of purchase is required.
Beats is a division of Apple Inc. We are authorized to provide service and supporte for all of beats products. This including warranty and out of warranty service.
If your Beats product has failed, We can help. If you have additional questions, or, concerns about your Beats profuct, please drop in to our office, we can take care of it for you.
Apple has determined that, in rare cases, the battery in the Beats Pill XL Speaker may overheat and pose a fire safety risk. This product has been sold worldwide since January 2014 by Beats, Apple, and other retailers.
Customer safety is always a top priority at both Apple and Beats, and we have voluntarily decided to recall this product. If you have a Beats Pill XL Speaker, please stop using it and follow the process below to send it to Apple. In exchange, we will provide you with an Apple Store credit or electronic payment in the amount of CA$395.
This program only applies to the Beats Pill XL speaker which is shown below. The Beats Pill XL Speaker comes in 5 colors: black, white, pink, metallic sky and titanium which are also shown on this web page.
Beats Pill XL Speaker Recall Program