iPhone Service

If you're experiencing any issues with your iPhone such as hardware related issues, software behaviour issues, or, if it has been accidentally damaged. We can repair it, and solve the issue.

Hardware failures experienced during normal use, will be covered by Apple's limited warranty for a period of 12 months from the original purchase date. We honour Apple's Limited warranty, AppleCare+ and, any active repair quality program.

If you are experiencing software or usuability issues we can provide support. Please note, this type of support are not covered by Apple's limited warranty, or AppleCare+. At WirelessWave we offer the opportunity to help at no additional charge to you.

If your iPhone has physical damage the Apple limited warranty will not cover the failure. If you have purchased AppleCare +, coverage may be available. Please see us in store for details.

Three steps before you bring your iPhone in for service

  1. Have your Apple ID and password ready.

  2. Back up your iPhone

  3. Update to the latest version of iOS

    For detailed instructions please watch this video.

    Note, failing to have your iPhone ready for service may delay or prevent us from performing a repair to your iPhone.

Before you arrive for your appointment at an Apple Store or Apple Authorized Service Provider, follow these steps to prepare your device for repair. If your device won't turn on or respond, finish as many steps as possible.

iPad | iPad Air | iPad Pro Service

If your iPad, iPad Air, or iPad Pro has failed, or has experienced an unfortunate mishap, we can help. For additional info please read the information below. When you’re ready, you may book an appointment by using the Apple support app, download it here.

If your iPad issue is covered by Apple limited warranty or AppleCare+ and the iPad has no damage, you won’t pay a fee. Otherwise, repairs are considered out of warranty, and not covered when:

     •     Your iPad is over one year old.

     •     Your iPad screen gets broken accidentally.

     •     Your iPad has other accidental damage

• Issues caused by unauthorized modifications. 

If your iPad issue isn’t covered, you’ll pay an out-of-warranty service fee unless your iPad has AppleCare+ coverage. AppleCare+ includes two incidents of accidental damage. You might be able to use one of those incidents for a cracked screen or for other damage to your iPad. Each AppleCare+ incident has a service fee.

All AppleCare+ service fee for all iPad is $49 plus tax.

All iPad repairs are a replacement iPad at a repair cost. Depending on its capacity, features and age, some repair may be perceived as uneconomical to repair. We can discuss your service options when you come in for service. Please note many non authorized repair shops may claim to be able to replace glass or LCD panel, Please be aware, Apple does not sell parts for iPads. Many of these repairs with third party or counterfeit parts are later brought in to us for repair with the same failure or other failures not originally present before a third party service attempt. Some examples of these failures are display separation, multitouch failure, home button or faceID failure and WiFi connectivity issues.

All of our iPad repairs are returned to customer working perfectly. All iPad service come with Apple’s 90 days service warranty. Our repairs are also backed by Apple.

AirPod | AirPods Pro Support


Need help with your AirPods? Power, Sound, missing AirPod, In warranty, or out of warranty we can help.

Also, find answers to all your questions about service and repair options, and other processes. Learn More

AppleTV Support

While issues with Apple TV are not common. If you need support, we are here to help.

Before bringing in your AppleTV for repair you may find this Apple Support article extremely helpful.

Why Authorized?

Apple requires its certified technicians to regular training, Every location is required to have specialty tools, genuine Apple parts, and updated service procedures to help ensure customers get the very best service experience.

What does it mean when the repair shop is not Apple Authorized? Only Apple Retail Stores and Apple Authorized Service Providers can repair your Mac or iPhone using Apple genuine parts. and have the repair backed by Apple.

Protect your warranty. Apple's Limited warranty, AppleCare and AppleCare+ are recognized globally. Whether you're traveling out of the city, or out of the country, you have peace of mind your Apple product can be repaired by an Apple Certified Technician when you take it to an Apple Retail Store or an Apple Authorized Service Provider.

If you have a specific questions about your Apple device, please let us know. We will be happy to help with clarifications.